Clark Howard: Debit fraud
JACKSONVILLE, Fla. -- Tom Clatts didn't know his debit card was stolen until it was too late.
He thought he misplaced it. When he went to order a new one his account was wiped out. He lost $,178.
I found out there was suspicious activity on the card. His unemployment debit card was missing for almost a month and someone had been regularly making purchases and withdrawals from an ATM. He contacted Comerica bank, the bank associated with the card, and was told to file a police report.
[SPECIAL COVERAGE: CLARK HOWARD]
He did, but was later informed by Comerica that the person using his debit card also had his personal identification number or PIN.
"They didn't think it was fraud, so they didn't want to give me the money back."
If the card ever goes missing, lost or stolen, you've got to contact your bank right away! Under the law, you only have two days to report it missing.
If it has a Visa or MasterCard logo on it, you may think, 'Hey I'm safe.' You're not because the rights are completely different with a debit card than with a credit card.
So what do you do if somebody isn't listening and you have a problem? Go to the Consumer Protection Financial Bureau and file a complaint. Maybe that will shake some money loose!
Just go to my website
for more money-saving ideas.
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