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Clay Utility customers seeing double on water bill after error

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Updated: 12/26/2013 2:08 pm
ORANGE PARK, Fla. -- A billing mistake left some utility customers a little short on Christmas cash.

Action News received a tip from a viewer about possible double-billing by the Clay County Utility Authority.

The agency told Action News its bank, BB&T Bank, billed water customers twice on the Dec. 24 water usage bill.

The billing error, according to Clay County Utility Authority, affected around 600 accounts.

The mistake is in the process of being fixed, and reimbursement should be completed by Friday.

Customers with questions can call 904-272-5999.
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