First Alert Weather Alert: Flood Warning expires at 8:00 PM on 4/28, issued at 10:03 AM Bryceville, FL | Callahan, FL | Fernandina Beach, FL | Glen Saint Mary, FL

Clay Utility customers seeing double on water bill after error

Set Text Size SmallSet Text Size MediumSet Text Size LargeSet Text Size X-Large
Share
Updated: 12/26/2013 2:08 pm
ORANGE PARK, Fla. -- A billing mistake left some utility customers a little short on Christmas cash.

Action News received a tip from a viewer about possible double-billing by the Clay County Utility Authority.

The agency told Action News its bank, BB&T Bank, billed water customers twice on the Dec. 24 water usage bill.

The billing error, according to Clay County Utility Authority, affected around 600 accounts.

The mistake is in the process of being fixed, and reimbursement should be completed by Friday.

Customers with questions can call 904-272-5999.
Share
0 Comment(s)
Comments: Show | Hide

Here are the most recent story comments.View All

The views expressed here do not necessarily represent those of Action News Jacksonville

No comments yet!
Inergize Digital This site is hosted and managed by Inergize Digital.
Mobile advertising for this site is available on Local Ad Buy.