JACKSONVILLE, Fla. -- The Duval County School District is responding to safety concerns some local parents have about a school bus driver.
Action News was first to tell you about Sylvia Carlton. She's a 7-year-old who is too scared to ride the school bus.
"It's a battle sometimes," said her mother, Jolene Carlton. "She'll hide her clothes, she hides her shoes. She doesn't want to get on the bus."
Sylvia went to the hospital after her school bus collided with a pickup truck last year. In fact, several students were injured.
Carlton won a settlement against the bus company after the February 2012 crash.
Action News discovered the driver of that bus, Pamela Newman, has been pulled over by JSO nearly 20 times stretching back more than a decade.
We obtained documents detailing stops for careless driving, running a red light, rolling through a stop sign, even speeding in a school zone.
Carlton tells Action News, since our first report aired Friday, she's heard from several parents upset this driver is still behind the wheel for the school district.
"A lot of frustration. I actually had a woman today break down who was like, 'I can't believe this. I let my child ride a bus when she was driving,'" said Carlton.
The school district says it certifies and recertifies its drivers every year using a database provided by the Department of Highway Safety and Motor Vehicles.
Chief of Operations Paul Soares says the district is following policy that is mandated by the State Board of Education.
"If they commit accidents or violations and thus have their license suspended or revoked, then they would also lose their certification," said Soares.
Action News asked why Newman is still driving for the district. Soares said they've reviewed her performance twice this year and according to the DHSMV, she has a clean driving record.
"Say you received a ticket for some reason but later you go to court or it gets dismissed, that does not show up on your Highway and Safety and Motor Vehicles record," said Soares.