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Doctors bogged down in paperwork

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Updated: 11/01/2013 8:00 pm
JACKSONVILLE, Fla. -- Dr. Sunil Joshi has two full-time staff members dedicated to processing paperwork.

"If I didn't, I wouldn't be able to see as many patients because I'd be spending half the time on the phone."

Files at doctor's offices across the state are piling up, according to a new survey from the Florida Medical Association.

A third of doctors who responded say it takes them at least 20 hours each week just to process insurance claims. They're now pleading for state leaders to help reduce "burdensome regulations on physicians.”

Joshi said the current issue regulatios that private insurance companies demand, but it may not get better anytime soon.

"When public government insurance gets involved in this process, unfortunately I think it will get worse for doctors."

That means the only doctor Eddy Gazaleh feels comfortable seeing, may not always have time to see him.

"I have to see a doctor that I know. If I had to switch because he didn't have time, I would be devastated."

The Affordable Care Act could add as many as 30 million new patients to the mix, and all of them will have paperwork too.

"It does make it very difficult to focus on patient care which is what we're here for to begin with," says Joshi.

Doctors say if something isn't done soon, a quick trip to the doctor could take days.

Read the full FMA Q3 Business of Medicine Survey at: http://www.flmedical.org/Q3_Business_of_Medicine_Quarterly_Index_Survey.aspx.
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The views expressed here do not necessarily represent those of Action News Jacksonville

whosaysnocan - 11/1/2013 7:22 PM
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Physicians have always been tasked with insurance forms. The HMO take over made it even more time consuming. Those that take the money from the insured, have always made it difficult for the patient to get the care they pay for. The physicians have to learn to be business people to sift through all the paperwork the health care companies cause for a patient to get the care they need and pay for. Here we have a highly educated professional that has to deal with the demands the insurance companies with just so many hours in a day. Long gone are the days when the physician spent most of their time with their patients to fight the companies to get the care needed. The ACA is just part of the system tugging on the fringes of a problem created by the companies that have a strangle hold on our health care professionals, it does not matter what system is on place, the real "winner" is the health care insurance companies. Always has been and always will be.
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