JACKSONVILLE, Fla.-- JEA's website, jea.com, is down.
The agency is working to repair a computer hardware issue.
There is no JEA customer information at risk. The site outage does not affect JEA's electricity, water or sewer services.
Payments made through JEA's automatic phone system, Winn-Dixie, the Tax Collector, JEA's downtown office and third-party locations are all being processed.
JEA requests for stop/start orders and reconnect orders are still being processed.