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JTA tests real-time passenger info

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Updated: 12/20/2013 8:27 pm
JACKSONVILLE, Fla. -- The Jacksonville Transportation Authority has partnered with a company called NextBus to begin testing a real-time passenger information system starting Saturday.

"We value all of our customers and understand how important their time is," said JTA CEO Nathaniel P. Ford Sr. "While we implement our On-Time Performance Campaign, we also realized a great need to provide our customers with convenient, real-time passenger information."

The system is being tested on the AR6 route, which services customers from the downtown area to University Park and Regency Square Mall. It will give AR6 customers the opportunity to track where the bus is and when it will arrive at their specific bus stop.

Customers can track their bus on their smartphones, tablets, or computers at Customers can also call (904) 242-6490 for an estimated time of arrival for the next AR6 bus at the specified stop.

If the test is successful, JTA intends to expand it to the rest of the system.

For more information, contact the JTA's customer service line at (904) 630-3100.
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