JACKSONVILLE, Fla.-- Cars are backed up for about a mile on Highway 9B at the peak of the evening rush hour.
It's not the vision commuters had in mind of the road that was designed to give them a break from traffic woes.
Action News told you about the problems at the 9B and 295 merge Thursday. Now, we found a problem with a major intersection at the end of the roadway. Some were forced to wait for a half an hour to get through the light at 5:30.
The light that manages the heavily traveled intersection of 9B and Phillips only has one left turning lane, funneling massive amounts of cars from two lanes into one.
"It's frustrating because if you're backed up way back there and you want to get up there and go through you got to wait for the light again," said commuter, Tom Potts. Potts is frustrated with the flawed new road.
"I think they need to do something about it; kind of improve it," he said.
Action News timed the light Friday afternoon. It stayed red for just over a minute and green for only thirty seconds. But the DOT says it's not the light's timing that's the issue. They say the intersection is in need of an extra lane. They're planning to add an extra turning lane.
The DOT said they are confidant that more space to turn will ultimately give commuters what they asked for; a faster ride home.
Construction already started on the new lane. The DOT hopes to have it completed in just a few weeks.