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Pass that prevents non-disabled people from cutting lines introduced by Disney

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Updated: 9/24/2013 5:13 am
OSCEOLA COUNTY, Fla. -- Four months after controversy emerged, Walt Disney World is about to unveil a new pass system preventing able-bodied guests from cutting in front of lines.

Larry and Delilah Keran celebrated their second honeymoon at Disney, but getting around the park was not easy for the Vietnam veteran.

"They do take very good care of us," Larry Keran said.

Disabled guests are able to get a pass and skip to the front of the line, but earlier this year abuse of this system was reported. Able-bodied guests were paying for access that was specifically for those that are disabled. Since these reports Disney has been working on a solution.

"It's just cheating the system and not fair to the other riders," Delilah Keran said.

Starting next month, Disney will implement a fast-pass system for its disabled guests. It will be a virtual wait time instead of instant access.

"I think it's a great idea," said park goer Robert Price.

Disney said it's an effort to create a more consistent experience for all guests.

"If it's going to make it fair for other patrons, it's right to do," Delilah Keran said.

Disney said it consulted with groups that advocate for people with disabilities, such as Autism Speaks, on the new policy changes.

The new policy and program is set to start Oct. 9.
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The views expressed here do not necessarily represent those of Action News Jacksonville

Papakilo - 9/24/2013 5:58 PM
0 Votes
It's about time "Disney" took care of this problem. It was sickening to see Disney employees turn their back on this problem over the years. So much for letting bogas 'handicapped folks' cheat us.

whosaysnocan - 9/24/2013 6:00 AM
2 Votes
Any able body person that pretends to be disabled to get a "perk" by going ahead of a line at an attraction is a person that deserves to become disabled to appreciate being "whole." As one that has genetic problems that caused me to become disabled and leave a good paying job, stories like this make me angry. If you were to see me you would not "believe" I am disabled as my problems are not evident by sight. I rarely use the handicap parking I have. I use it when my condition is exasperated & I HAVE to be out. I am not that "special or righteous," There are others that are in worse shape than me that need the parking. Shame on anyone that is gaming the system of disability when they are not truly disabled. But again people like this have no integrity, quilt or know shame to do it.
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