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Scam Alert: The phone call you don't want to get

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Updated: 7/06/2013 12:10 am
JACKSONVILLE, Fla. -- Rebecca Cowart received a call this week from a Nevada number that she didn't recognize.

"It said your Merrill Lynch account has been suspended. If you wish to discuss this matter punch one," said Cowart.

But Cowart doesn't have a Merrill Lynch account, so she hung up believing it was a scam.

"It could have been a big deal for someone if they had an account there."

The same day, Norm Voelker got a similar call, but his message claimed to be from Wells Fargo, where he does have an account.

"I had my account compromised a few months ago, so I was scared. I went directly to the bank 10 minutes after the call and they said it wasn't canceled so I knew it was some kind of scam," said Voelker.

Both near-victims reported their concerns to the respective financial institutions.

"The lady said we've had some calls on this and we're taking care of it," said Cowart.

"They said I was the second or third person that had called and they're number came from a 702 number too."

In fact, Action News found both Cowart and Voelker were targeted from the exact same number. We tried calling it back, but no one answered.

"When I called it back nobody answered it," said Voelker, "and I called it like 50 times."

And because they've never received a notice about the alleged scam from any bank, they both called Action news with a warning for everyone else.

"It's frustrating and I'd hate to see it happen to somebody else," said Voelker.

"Too many people are getting scammed and too many people have lost their life savings over trivial things and trusting people," said Cowart. "Don't fall for this one."


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The views expressed here do not necessarily represent those of Action News Jacksonville

robertstoops - 7/14/2013 6:03 AM
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It's the same phishing scam reported at Callercenter.com where the scammer sends fake notifications though calls or text messages about the recipient's bank account being locked and advises the recipient to contact a separate phone number to reinstate account. But it's only an attempt to get the recipient to disclose ban details and anybody who receives such a call should hang up and report it.
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