Local

Hurricane Matthew pickup crews leave damage in Jacksonville neighborhoods

While the debris left behind by Hurricane Matthew has been cleaned up, the pickup crews hired by the city have left damaged roads in their wake.

Action News Jax news partners WOKV were first to break the story uncovering dozens of damage complaints sent to the city.

Pictures show cracked asphalt and broken concrete in the San Jose Forest neighborhood where David Ratz lives.

“Initially I thought well alright maybe they'll come back out and fix it so I waited a week and nothing happened,” said Ratz.

Ratz, who works for Action News Jax’s parent company, said he sent the city an email with photos of the damage.

Someone eventually came out, spray-painted the damage and put up a barricade.

It turns out the city has received about 80 damage complaints related to debris cleanup efforts.

“That's a lot that's kind of maybe you need to look at some procedures of how you do these things,” said Ratz.

The hole in the road near Ratz’ home has since been patched up. The city said it’s up to the contractors to take care of the repairs and costs.

In a statement, the contractor JB Coxwell said

“To date a large number of these issues determined to be valid have been resolved. We are working diligently to bring this project to completion.”

“From initial email to fix time was a month which is completely understandable with all the debris they're picking up,” said Ratz.

A city spokesperson said it has no more debris collection passes planned.

Ratz said he’s glad he brought the issue up to the city’s attention.

“If no one had notified the city they would have no idea what’s going on,” said Ratz.

JB Coxwell said so far that it’s resolved 60 damage complaints.