JACKSONVILLE, Fla. — Some tenants at the Commons Apartments on Anniston Road are outraged after they tell us the complex did nothing to fix mold and mushrooms sprouting from the ceiling and walls.
Former Commons leasing agent Megan Bianchi described to Action News Jax how the complex handled tenants' claims of mold in the doorways, walls and ceilings.
This is a picture sent to us by someone from inside the complex. That person says mold is in the doorways and mushrooms grow from the ceilings. Catch the complex's response when I asked them about the complaints. @ActionNewsJax @WOKVNews pic.twitter.com/C4T8VgBkWB
— Varisa Lall Dass (@vldass) January 18, 2018
“Every day, we had work orders placed and some of them have been there since October and still haven’t been taken care of,” Bianchi said.
She described the growths as “mold along the walls and mushrooms growing from the ceiling.”
We went to the complex and spoke to three tenants, who said leaks also cause pools of water on the floor.
“My friend’s baby fell down because there was so much water on the ground. We told them the problem. They were supposed to fix it to, but they never fixed it either,” Carlos Contreras said.
A tenant tells me leaks cause water to pool on the floor. He said, "My friend’s baby fell down because there was so much water on the ground. We told them the problem. They were supposed to fix it to, but they never fixed it either.” @ActionNewsJax @WOKVNews pic.twitter.com/UTquyD1dqs
— Varisa Lall Dass (@vldass) January 18, 2018
Moments into our conversation with Contreras, we were greeted by an employee of the complex.
We asked her, “Tenants here are saying that there’s mold all over their apartment?”
She said, “There’s one person that we’re taking care of and that’s it. That’s all I have to say. Y'all need to leave.”
A former employee tells me she received mold complaints everyday. She said, "Everyday we had work orders placed and some of them have been there since October and still haven’t been taken care of.” Meanwhile, she said the mold continues to grow exponentially within the units. pic.twitter.com/UKplaQmpIa
— Varisa Lall Dass (@vldass) January 18, 2018
But tenants told us the complex did nothing after multiple complaints.
“Then we called them again, we told them the same problem. They told us, ‘We’ll return tomorrow,’ but nothing again,” Contreras said.
"The residents don’t know who to call to get help,” Bianchi said.
The complex declined to comment when we asked what steps are being taken to remedy any mold damage.
I asked the Commons what they’re doing to remediate the mold. They asked me to leave. @ActionNewsJax @WOKVNews pic.twitter.com/BP8WOAaFEH
— Varisa Lall Dass (@vldass) January 18, 2018
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