Clark Howard

T-Mobile Data Breach: Deadline To Make a Claim Coming Soon

If you’ve been a T-Mobile customer at any time during the past few years, your data may have been compromised in a criminal cyberattack. Fortunately, you may be eligible for financial compensation from a class action settlement.

“If you are with T-Mobile, you have just a couple of precious weeks to file a claim to get compensation for a massive data breach from T-Mobile.”

Claims must be filed on or before January 23, 2023. In this article, I'll share what you need to know about the data breach as well as how to file your claim.

What You Need To Know About T-Mobile’s Recent Data Breach

In August 2021, T-Mobile announced that the company's systems were subject to a criminal cyberattack that compromised millions of current, former and prospective customers' data.

While financial information wasn't exposed, some Social Security numbers, names, addresses, date of birth and driver's license/ID information was compromised. Unfortunately, this opens the door to identity theft.

Now, T-Mobile is offering financial compensation and free identity theft protection to customers who may have been affected. Additionally, if you’ve been affected by the data breach, you’ll likely be eligible for two years of Identity Defense Services at no cost.

“If you’ve been a T-Mobile customer for a while, depending on how much harm you suffered, the headline says you could get up to $25,000. Forget that,” says money expert Clark Howard. “People aren’t going to see $25,000 except in the most extreme cases.”

In most cases, customers will be eligible for an Alternative Cash Payment of $25, or $100 if you resided in California on August 1, 2021.

However, if you have already paid money to protect yourself against identity theft because of the data breach, you may be able to file a claim for reimbursement of up to $25,000. For more information on compensation for out-of-pocket losses, see question #7 on the T-Mobile Settlement FAQ page.

How To File Your Claim

Fortunately, if you’re eligible, T-Mobile is offering a cash payout and two years of free identity theft protection.

“If you’ve been a T-Mobile customer and you suffered part of this data breach, you can file a claim,” says Clark.

To file your claim, visit the T-Mobile Settlement website and click “Submit a Claim.” 

If you received a notice from T-Mobile about the data breach, you’ll have a Unique Class Member ID located at the top of the notice. You can enter it to log in or request a Class Member ID to create an account.

Alternatively, you can mail a completed claim form to the following address:

T-Mobile Data Breach Settlement
c/o Kroll Settlement Administration LLC
P.O. Box 225391, New York, NY 10150-5391

If you're eligible, you must file your claim before 2:59 a.m. ET on January 24, 2023 (11:59 p.m. PT on January 23, 2023). If you mail in a physical form, it must be postmarked by January 23, 2023.

To learn more about T-Mobile's data breach or your eligibility, or to file a claim online, visit T-Mobile's Settlement Website.

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