Helpline: Substance Abuse and Mental Health Services Administration

Helpline: Substance Abuse and Mental Health Services Administration

UNITED STATES — The Substances Abuse and Mental Health Services Administration (SAMHSA) National Helpline is a free, confidential, 24/7, 365-day-a-year treatment referral and information service (in English and Spanish) for individuals and families facing mental and/or substance use disorders.

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In the first quarter of 2018, the Helpline received an average of 68,683 calls per month. This is an increase from 2017, with an average monthly call volume of 67,949 or 815,390 total calls for the year.

Trained information specialists answer calls, transfer callers to state services or other appropriate intake centers in their states, and connect them with local assistance and support.