About 1,600 JEA customers in Jacksonville affected in Thursday outage around Town Center

JACKSONVILLE, Fla. — Hundreds of customers were left in the dark this morning, including homes and businesses. About 1,600 JEA customers were without power this morning around the Town Center.

JEA tells Action News Jax the call initially came in as a transformer fire. Investigators believe an animal crawling inside is to blame.

The outage also resulted in traffic lights going out.

The outage happened around 8:55 a.m. and wasn't resolved for all customers until 10:27 a.m.

"That's not good," said Anne Miller, a Town Center shopper. "I'm just glad that the traffic lights are back up around the town center! Traffic here is terrible!"

JEA doesn't know what kind of animal caused the problem. Shoppers we spoke to say they were relieved to see JEA's response this morning.


"I'm glad they took care of it so quickly!" said Miller.

Anyone who may be experiencing an outage can call JEA at 904-665-6000 for additional service.

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