Action News Jax Investigates: Hidden fees surprising Americans

Hidden fees surprising Americans

JACKSONVILLE, Fla. — In a new survey, 85% of people said they've been hit with an unexpected or hidden fee over the past two years.

Action News Jax anchor John Bachman investigates ways to avoid hidden fees and where most people complain about them -- watch his full report on CBS47 at 5:45 p.m. 

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  • Consumers are complaining about hidden or unexpected charges on purchases ranging from flights, rental cars, telecommunication providers and hotels.
  • The most common complaint among consumers is for extra or unexpected charges related to broadcast TV and sports programming.
  • Consumer Reports said that 96% of consumers reported unexpected or hidden fees annoying.
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