Appointments for COVID-19 vaccinations in Duval County must be made online

Changes to the vaccine process

DUVAL COUNTY, Fla. — The Department of Health Duval County told Action News Jax you can no longer make an appointment over the phone for vaccinations.

It has to be done online and the next appointment slots open up Thursday, Jan. 7 at 5 p.m. for Duval County.

“I am trying to get it for my father-in-law see his father who is 89 and what a mess that is,” Mary Daniel said.

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At first, Daniel said he was planning to call and do it himself, but now after many attempts, she’s stepping in to do it especially since it’s now all online.

“If you want to do it on the phone fine. If you want to do it online fine, but can we make up our minds so that it is consistent information.”

Action News Jax reported last week when Duval County rolled out their COVID-19 vaccination distribution to health care workers in non-hospital settings and those 65 and up.

At first, the only way to get an appointment was to call the dedicated vaccine phone line. But now we’re told the only way to schedule an appointment is to do so online.

“I’m gonna start trying to login and get him an appointment to get him the vaccine,” Daniel said. But she said she’s not sure if things will go smoothly if everyone tries to make the appointments at the same time.

“Why not open appointments for next week or the week after and after, because I would rather for sure get an appointment in two weeks, than have to sit there tomorrow at 5 o’clock until I give up and then have to start all over again a week from then.”

NOTE: New appointments will be added through the online system every Thursday at 5 p.m. The link will change each week. To get to the new link, you will need to click the DOH alerts page:

NOTE: This is the link that was released by the Health Department on 1/7/2020 at 5 p.m.: