BRUNSWICK, Ga. — A Georgia man is turning to Action News Jax after multiple attempts at getting his firearm back.
David Urvina had been searching for a Rossi RS22W rifle for several months. He did some research and found that it was a well-made model, at a reasonable price. However, it was not sold everywhere.
“I searched and searched and searched and never could find it,“ Urvina said.
The disabled Army veteran said he finally found the rifle at T & C Pawn Brunswick back in August. He was excited to test it out. But two days later, he got a call asking for the gun back.
“I needed to return it, because it needed to be sent back to manufacturing for inspection,” Urvina said. “I didn’t want to take a chance and fire a firearm that would blow up on me.“
Little did he know it would be the last time he saw the firearm.
Urvina and the pawn shop owner packaged up the weapon and sent it back to the Florida-based Company, Taurus International, also referred to as Rossi.
Months went by, and Urvina still did not have his rifle.
“I ended up emailing, calling customer support, trying to find the number to someone other than customer support. No avail,“ Urvina said.
Urvina had a paper trail showing that he sent the gun using FedEx. On November 11, a representative with the company said it had found the gun’s serial number in its system. But after that, Taurus went silent.
Even the Better Business Bureau could not reach them.
Action News Jax reporter Meghan Moriarty gave the company a call but did not hear back. She also found five other people, who left reviews online, saying they had the same problem -- they sent in their firearm and never got it back.
T & C Pawn Brunswick said it did receive a credit for the gun from Taurus to pass along to Urvina. But Urvina said it’s not about the money, it’s about the principle.
“You purchase an item and that item belongs to you.” Urvina said.
His advice going forward is to have a local gunsmith inspect your weapon.
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