JEA is warning customers about an increase in scam calls this week.
A JEA spokesperson said scammers are calling residents and businesses claiming to be from the power company and threatening to disconnect service unless a large sum of money isn’t paid within 30 minutes.
The customer is instructed to go to a Winn Dixie, CVS or Walgreens and buy a MoneyPak payment card. The scammer tells the customer to call them back at the phone number provided with the MoneyPak card information and personal identification number to prevent their service from being disconnected.
JEA is asking residential customers who receive a call to notify the utility at 904-665-6000, and commercial customers to call 904-665-6250 to speak with a JEA business support team representative.
JEA said the scammers are targeting utility customers across the country claiming callers are behind on their utility payments or that their utility meter needs to be replaced.
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