Hostage tells mom gunman chased her in Jacksonville bank

One of 11 hostages who were trapped inside a Jacksonville bank with a gunman told her mom the suspect chased her.

Clara Crews' daughter Shawnda was one of the 11 people inside the Community First Credit Union on Edgewood Ave. when a man came in and threatened to kill them.

Video showed the moment Crews spoke to her daughter on the phone after a SWAT team freed her and the other hostages.

Suspect surrenders after taking hostages at Jacksonville bank

“Thank the Lord you made it out," Clara Crews said. "You're OK? Praise the lord. We've been praying for you baby. We've been praying for you. I just want to hold you, love."

Crews' daughter told her the suspect was chasing her inside the bank.

"She said that the robber was chasing her in the bank and she's very very very upset," Crews said.

Police said the suspect put a gun to the back of hostages' heads and threatened to kill them.

Suspect surrenders after taking hostages at Jacksonville bank

The two-hour standoff ended when SWAT team members forced their way inside the bank while the gunman was distracted by fleeing hostages.

SWAT team members used a battering ram to break in and placed themselves between the shooter and hostages.

The suspect, 23-year-old Nicholas Daquan Humphrey, then surrendered.

Crews said her daughter was shaken up but will be OK.

Jacksonville police release wrong name of suspect in hostage situation at bank

“I know that God was in this because he covered them all, and I'm just so thankful,” Crews said. “She will be all right once she knows that she's surrounded by love."

Police initially incorrectly named the suspect as a man who worked at the bank.

Cox Media Group