PALATKA, Fla. — The City of Palatka is warning residents about a text message scam that falsely claims to be official city surveys.
One version of the message asks recipients to click a link to share their opinions on local issues.
City officials said the texts do not come from the City of Palatka and urged residents to avoid clicking links from unknown senders.
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Scammers often use texts, emails and fake surveys to steal personal information or direct victims to fraudulent websites, the city said.
Residents who receive a suspicious message are advised to:
- Avoid clicking any links
- Refrain from providing personal or financial information
- Delete the message and report it as spam
- Verify any communication through official city channels
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The city noted that it only contacts residents through official channels, including its website and verified social media accounts.
Anyone with questions about a message claiming to be from the city can call City Hall at (386) 329-0100.
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