Duval schools changes the way it reports COVID-19 cases

JACKSONVILLE, Fla. — Duval County Public Schools is making a change to how it updates its COVID-19 dashboard in order to accelerate the timing of COVID-19 notifications.

DCPS says it will update its dashboard the day a new case is reported to the district is confirmed.

Originally, DCPS updated the dashboard following the Department of Health’s complete investigation of contact tracing.

The department of health will continue to do a contact tracing investigation and then work with the school to notify students or staff that must quarantine.

The new process will result in a more rapid notification for families at the school.

Schools will continue to reach out to parents through email, app notification or phone call, DCPS says. The difference is that they will be alerting them when the contact investigation has begun, not when it has been completed.