Pictures of rodents and termites found inside a local apartment complex in Jacksonville were given to Action News Jax by a tenant at the Washington Heights Apartments in Ribault.
Alishia Taylor moved into her apartment in Washington Heights nearly a year ago, and while any home or apartment has the potential to have problems,Taylor said she wasn't expecting to deal with mold, mice and termites over the span of seven to eight months.
Crossman is the PR manager for the housing management company and he told Action News Jax the company is dedicated to helping its tenants resolve any issues they may have.
Taylor isn't the only one in the complex with these problems; she said other residents have them, but they're afraid to speak up because they're afraid they'll get an eviction notice.
After she called Millennia Management a third time, she was able to reach Jeff Crossman.
Crossman told Action News Jax they have been managed the property for about a year now.
The company has plans to revitalize the property; that’s set to begin in July.
Crossman said their objective is to make the apartment nice enough that his family could live in them.
Crossman says he believes Taylor is only speaking out about her living conditions because she received an eviction notice.
Action News Jax also sent Crossman pictures taken by the tenant, that display issues in her apartment.
Crossman responded and said these issues were resolved several months ago.
He also said, “With respect to pest control, there is ongoing treatment across the property. Additional treatments are added if there is an issue reported. Apparently, there was a mice issue once management started cleaning out storm drains earlier in the year (February I believe).”