JACKSONVILLE, Fla. — On Wednesday Duval County Public Schools (DCPS) Superintendant Dr. Diana Greene sent a message to Jacksonville families who have experienced bus delays in the first days of school.
In an effort to increase transparency and communication with parents, DCPS said parents can now check bus delays on a new page on the district’s official website.
According to DCPS, school bus times can run behind schedule during the first few weeks of school as routes are refined and staffed, traffic normalizes, and bus drivers become familiar with their assigned routes.
Parents can check daily bus delays here https://dcps.duvalschools.org/busdelays.
Full message from DCPS Superintendant Dr. Diana Greene:
We are aware that the bus transportation for many of our students has not met your expectations or mine. While about 97 percent of routes are running without an issue, we realize this is an area where we need better performance.
I apologize if you are one of the families whose child has been impacted by long delays, and we are currently working with our bus contractors to improve service.
We are also improving our communication. This afternoon, we created a new web page that lists bus routes expected to be significantly late each morning and each afternoon. You can find this page at www.duvalschools.org/busdelays.
With this information, you will be able to make decisions about how to get your child to school or provide supervision until the bus does arrive. In the afternoon, you will be able to see if you can expect your children to be late coming home.
I hope the new web page is helpful to you, and I appreciate your patience and partnership as we work to get better each day.
Dr. Diana Greene, Superintendent
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