FedEx admits company is behind on holiday shipping

New numbers show that since Thanksgiving FedEx has an on-time delivery rate of about 68%. This is down from more than 77% a year ago.

FedEx apologizes to customers for Christmas package delays It's hard to stay in the holiday spirit when instead of watching loved ones unwrap the perfect gift, you have to drive to a warehouse to get it.

FedEx sent Action News Jax a statement, blaming the lower on-time delivery rate on the high demand this holiday season:

“FedEx continues to experience historic package volumes as holiday shipping deadlines are upon us. We appreciate our customers’ patience as we work closely with our local service providers to implement contingencies, such as securing additional resources, to ensure holiday deliveries are made as soon as possible.”

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