‘She sounded very professional:’ Tech support scam costs Orlando man $2500

ORLANDO, Fla. — An Orlando man is out $2500 after he fell for a tech support scam. It turns out that the scammers who convinced him to buy gift cards didn’t get away with any money, but the victim still hasn’t been able to get his money back from the merchant.


Rick Miller saw a pop-up on his screen while trying to share photos between his phone and his computer. It was a warning about a problem with his Microsoft account.

Miller told Action 9 Consumer Investigator Jeff Deal with Action News Jax’s sister station WFTV, “I thought it was legit.”

Read: More rain on the way while it stays windy with rough seas

He was initially directed to an online chat to help fix it.

“They asked me a couple questions and said, ‘Well, this is a more serious problem. We’re going to have a Microsoft specialist call you,’” Miller said, recalling the chat.

CLICK HERE for the full story by WFTV.

Read: St. Johns County daycare employee found guilty on 16 of 22 felony counts for molesting children

[SIGN UP: Action News Jax Daily Headlines Newsletter]

Click here to download the free Action News Jax news and weather apps, click here to download the Action News Jax Now app for your smart TV and click here to stream Action News Jax live.

Comments on this article