DCPS plans to begin sending text messages and emails for bus delays beyond 30 minutes

JACKSONVILLE, Fla. — Duval County Public Schools just announced that beginning Monday, Nov. 14, texts messages and emails will be sent out for student bus delays.


If your child’s bus is delayed by more than 30 minutes, these texts and email alerts will be sent out to notify parents.

According to the DCPS website, the communication will look like the following:

There will be more information, including length of delay and whether or not there is a backup bus available, on the Bus Delays webpage. DCPS said that families will only receive a text under the following conditions:

  1. Their child is registered to ride the bus.
  2. Their child is eligible to ride the bus.

If parents and/or guardians have not yet registered for transportation, you can do so by logging into your FOCUS account and clicking on the “Transportation Registration Form.”

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DCPS has also said that while the official launch is Nov. 14, some may still get texts or emails as part of the testing process.

Check www.duvalcountyschools.org/busdelays even if you do not receive a text.