Investigates: Missed trash pickups continue since recycling service suspension in Jacksonville

JACKSONVILLE, Fla. — On Seafarer Drive off San Pablo Road, you’d think trash pickup was Tuesday.

Residents said otherwise.

“Typically it comes on Fridays and no one came. It’s just been piling up all weekend,” one Seafarer Drive resident said.

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When you turn onto Treasure Cove Lane, it was the same sight.

Action News Jax first told you when the city suspended curbside recycling services in October.

Mayor Lenny Curry said doing so would help with yard waste and trash collection.

People here are not seeing the difference.

“It’s been happening more and more since they canceled recycling and all of that. It’s been happening on a weekly basis now,” the resident said.

According to numbers from the city, missed trash pickup complaints have gradually declined since the recycling suspension.

However, just last week, the city recorded 842 complaints. That’s compared to an average 387 complaints per week in December.

So far this week, the city reports there have been 125 missed trash complaints this week.

“I have questions about why we pay for something that we don’t get, a service that is sort of passed over and then we also have to do extra things that we never bargained for,” another resident on Seafarer Drive said.

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On the My Jax portal, we learned Waste Pro USA is the hauler responsible for these streets. We reached out and asked what the holdup was. We did not get a response.

Neighbors have since said trash pickup came by Tuesday afternoon.