The Jacksonville International Airport said travelers need to print out boarding passes and arrive at the airport early due to a phone/cable issue.
Phone/cable issue at JAX. Print boarding pass b4 coming to airport. Arrive early as longer wait times expected.— JAXairport (@JAXairport) April 21, 2017
The airport said in a Facebook post that "a telecommunications line has been severed off airport property, causing phone and connectivity outages."
Passengers are encouraged to arrive at the airport early, as airlines may have to manually check in passengers.
Travelers who use apps to pull up their boarding passes are encouraged to download their boarding pass before coming to the airport, but also have a print out of the boarding pass before arriving at the airport just in case.
@ActionNewsJax Download BEFORE coming to the airport— JAXairport (@JAXairport) April 21, 2017
JIA said it was given an estimated resolution time of 3 a.m. Friday for the outage to be fixed
@ActionNewsJax Estimate about 3:00am— JAXairport (@JAXairport) April 21, 2017
© 2018 Cox Media Group.