JEA plans for possible outages from Isaias while keeping crews safe from COVID-19

JACKSONVILLE, Fla. — While Hurricane Isaias isn’t expected to make a direct landfall in Northeast Florida, it’s possible we could see some outages along the coast.

JEA spokesperson Greg Corcoran said they’re keeping an eye on the storm.

“JEA has been working for the past several months for storm season in general, specifically with COVID-19 protocols in place to ensure the safety of our crews as well as the community overall,” said Corcoran.

The COVID-19 protocols are already in place, like wearing a mask and keeping the same team members together.

“They’ve basically been tested together so we know that none of the crewmembers actually have COVID-19,” said Corcoran.

JEA is not expecting widespread outages like we saw for Matthew or Irma but its already placing crews in strategic locations just in case.

“An example of that might be a sewer pump station that doesn’t have a generator we’ll go ahead and pre-position those in case they don’t have any power,” said Corcoran.

If you experience an outage during a storm there are three ways to report it, you can call 904-665-6000, go online at or you can text the word “out” to MyJEA which 69532 on your keypad.

If you’re a FPL customer, you can call 1-800-4-OUTAGE.