A Jacksonville car dealership that’s under investigation by the state now has new management.
Action News Jax has been investigating Riverside Chevrolet since March.
A spokesman for Riverside Chevrolet confirmed Wednesday that Beaver Toyota of St. Augustine has now taken over management of the dealership.
Customers told Action News Jax that the dealership was taking months to pay off their trade-ins, ruining their credit scores.
Two whistleblower former managers tell Action News Jax as many as 100 customers may have gone through the same thing.
Post on Riverside Chevrolet's Facebook page indicates it's under new management by Beaver Toyota in #StAugustine. The state is investigating after customers' trade-ins at the dealership were not paid off. @ActionNewsJax pic.twitter.com/Q4CtwShuah
— Jenna Bourne (@jennabourneWTSP) May 30, 2018
A Riverside Chevrolet spokesman told Action News Jax that the dealership has appointed a customer care manager to handle customers' issues.
He said the problem stemmed from employee turnover in the finance and insurance department.
Earlier this month, someone set multiple cars on fire at Riverside Chevrolet.
If you think you got scammed, you can file a complaint with the Florida Department of Highway Safety and Motor Vehicles or the Florida Office of Financial Regulation.
CONFIRMED by Riverside Chevrolet spokesman: Beaver Toyota in #StAugustine has now taken over management of the dealership, which is under investigation by the state. Customers' reported Riverside Chevrolet failed to pay off their trade-ins. @ActionNewsJax pic.twitter.com/rYPDeDWOom
— Jenna Bourne (@jennabourneWTSP) May 30, 2018
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