Coronavirus pandemic: How Duval County Public Schools’ home instruction program will work

JACKSONVILLE, Fla. — Duval County Public Schools officials laid out on Tuesday how its home instruction program, Duval Homeroom, will work as students stay home in the midst of the coronavirus outbreak.

‘We are excited, nervous, anxious': DCPS superintendent talks coronavirus distance learning with Duval Homeroom program

DCPS is requesting that families inform the district of their technology availability through the online survey, which can be completed on a computer or a cell phone. Click here to complete the survey.

DCPS TECHNOLOGY HELP DESK NUMBER: 904-348-5200. The help desk is open from 8 a.m. to 5 p.m. The only families that should call the number are those who have no other way of completing the survey.

Families do not need to call the phone number to receive an elementary grades instructional packet. These packets will be available in multiple ways:

  • They will be available online when Duval HomeRoom opens before Monday morning.
  • They will be available at elementary schools beginning next week.
  • They will be distributed to bus stops. The schedule of bus stop times and locations will be posted on the Duval HomeRoom website when it opens before Monday morning.

Grab-and-go lunches will continue to be served weekdays at all district-managed schools. (Note: Families do not need to drive up. They can also walk up.)

Next week, grab-and-go lunches will also be distributed on the bus routes along with the elementary instructional packets.


  • Duval County Public Schools will resume on Monday, March 23, but all school work will happen from home.
  • Depending on the grade level, each student will work on program and activities online to continue their classwork.
  • Secondary students will have the easiest transition. The lessons will take place on the online platforms students already use.
  • For elementary students, there will be supplemented packets to support these students. Using bus contractors, packets will be delivered to elementary students, combined with online platforms.
  • Also available for ESOL and ESE students: Audio/video teleconferencing.
  • Friday: DCPS will engage with teachers for orientation and instruction. Saturday and Sunday: Laptops and air cards will be delivered to students who need them.
  • Duval Homeroom website will launch this weekend. Will include information on where to start, what to do, bus routes, educational materials and school lunch information.
  • Monday, March 23: First day will have two objectives -- online learning orientation and deploying bus delivery.
  • March 27: Objective is to have all students connected and engaged.